Return Policy
Last Updated:
Our Commitment
At Vehiclemoving, we stand behind the quality of our stationery and craft supplies. We want you to be completely satisfied with your purchase. If you are not happy with a product for any reason, we offer a fair and straightforward return process.
Return Timeframe
You may return most items purchased from vehiclemoving within 30 days of the purchase date. The product must be in its original condition, unused, and in the original packaging with all tags and labels intact.
For defective or damaged items, please contact us immediately upon receipt so we can arrange a prompt resolution.
Eligible Items
Most stationery and craft supplies purchased at Vehiclemoving are eligible for return, including:
- Unopened writing instruments and art supplies
- Unused paper products and notebooks in original packaging
- Craft materials in resalable condition
- Defective or damaged products regardless of use
Non-Returnable Items
For health and safety reasons, certain items cannot be returned:
- Opened ink cartridges or refills
- Used or opened adhesives
- Custom-ordered or personalized items
- Clearance or final sale items marked as non-returnable
- Items without proof of purchase from vehiclemoving
Return Process
To initiate a return, please follow these steps:
-
Contact Vehiclemoving by phone at
+1 917-275-6975
or email at
callback@vehiclemoving.world
- Provide your purchase information and reason for return
- Receive return authorization and instructions from our team
- Return the item to our store at 476 5th Ave, New York, NY 10018, or ship it to the address provided
- Once we receive and inspect the item, we will process your refund or exchange
Refunds
Approved returns will be refunded to the original payment method within 7 to 10 business days after we receive the returned item. You will receive a confirmation email once your refund has been processed.
If you do not receive your refund within the specified timeframe, please contact us at vehiclemoving for assistance.
Exchanges
If you would like to exchange an item for a different product, color, or size, please contact us to arrange the exchange. We will do our best to accommodate your request based on current availability.
Exchanges are subject to the same eligibility requirements as returns.
Damaged or Defective Items
Your satisfaction is important to Vehiclemoving. If you receive a damaged or defective item, please notify us within 7 days of receipt. We will provide a full refund or replacement at no additional cost to you.
When reporting a damaged or defective item, please provide a description of the issue and, if possible, photographs to help us resolve the matter quickly.
Return Shipping
For items returned due to damage or defect, Vehiclemoving will cover return shipping costs. For other returns, customers are responsible for return shipping expenses unless otherwise agreed upon.
We recommend using a trackable shipping method to ensure your return reaches us safely.
Contact Us
If you have questions about our Return Policy or need assistance with a return, please contact Vehiclemoving:
- Address: 476 5th Ave, New York, NY 10018
- Phone: +1 917-275-6975
-
Email:
callback@vehiclemoving.world